MHEDATalks: Robin Ritz on Work/Life Balance

September 29, 2022 Duration: 31:44

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Robin Ritz, Creative Visionary at InCord, about work/life balance including identifying causes of a poor balance, setting boundaries, saying no when necessary, creating a culture that supports a healthy balance, and more.   Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry […]

Toxic Employees and the Behavior You Tolerate

August 29, 2022 Duration: 50:52

An organization’s culture is reflected in its team member’s everyday behaviors. It’s evident in employees’ attitudes about their work, how well they collaborate, and how they interact with customers and each other. Consequently, culture has an enormous influence on a company’s potential for success. But a company’s culture will only be as good as the […]

MHEDA Talks: Jeremy Wall on the Importance of Professional Development

July 21, 2022 Duration: 34:51

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Jeremy Wall, CEO and Co-Founder of GoalMakers about the importance of professional development at all stages of your career and about MHEDA’s Master Manager 10-week program. You can learn more and register for the Master Manager program at www.mheda.org/master-manager. .  Stay tuned for more episodes of the MHEDA Talks […]

Winning the War for Talent: Effective Hiring Strategies

June 10, 2022 Duration: 34:33

In this third of six webinars, speaker, Alex Chausovsky, Director of Analytics & Consulting, Miller Resource Group will explore the second pillar of talent strategy: effective hiring practices. We will evaluate how well your HR department is prepared for the challenges of today’s labor market. We’ll discuss the various methods of getting the word out […]

Onboarding & Integrating New Employees to your Team

May 16, 2022 Duration: 56:01

A new employee’s first week on the job may be the most important week in their entire career with you. It’s essential to have an Onboarding process in places that sets the right tone and provides clear expectations for our new team members. As we build a great culture, it’s critical that we bring our […]

Winning the War for Talent: Attracting Top Talent

April 22, 2022 Duration: 34:21

In this second of six webinars, speaker, Alex Chausovsky, Director of Analytics & Consulting, Miller Resource Group will focus on the first pillar of talent strategy: attracting workers to your organization. He will review the factors that candidates consider when assessing company attractiveness and identify the key elements that make an organization attractive to top […]

MHEDA Master Manager

April 19, 2022 Duration: 01:20

MHEDA Master Manager is coming back for its second year, this time, as a ten-week facilitated e-Learning program! In addition to the e-Learning, every two weeks you will have the opportunity to participate in a live Zoom meeting with fellow MHEDA Members and learn from subject matter experts. Master Manager is designed to help you […]

MHEDA Talks: Ryan Howard on Employee Retention

April 15, 2022 Duration: 34:30

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Ryan Howard, President at RMH Systems, Inc., about the very hot topic of employee engagement and retention. In this episode, learn how employee engagement effects employee retention. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought […]

Why Accountability Is The Most Important Part Of Culture

March 25, 2022 Duration: 52:44

Lack of accountability is a recipe for a dysfunctional workplace. And the absence of accountability goes beyond affecting your workforce, it is guaranteed to trickle down into the customer experience. But how can you as a leader actually make accountability stick in your organization? Takeaways The difference between responsibility & accountability How to embed & […]

Winning the War for Talent: Current State of the Labor Force

February 18, 2022 Duration: 34:05

In this first of six webinars, speaker, Alex Chausovsky, Director of Analytics & Consulting, Miller Resource Group will provide a labor market update from a recruiter’s perspective. He will assess the current state of the labor force in the US, discuss the implications for companies trying to attract, hire, and retain workers in a candidate-driven […]

MHEDA Talks: Tom Albero, John Gelsimino, and Katie Richards on MHEDA’s DiSC Survey

January 14, 2022 Duration: 38:08

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Tom Albero, John Gelsimino, and Katie Richards. They discuss the benefits and updates to MHEDA’s DiSC Survey. Benchmark your company performance and join us for the roundtable discussion for the Industrial Truck Results at the 2022 MHEDA Convention in Orlando. Members can learn […]

MHEDA Talks: Kelly McDonald on Diversity in the Workplace

December 14, 2021 Duration: 33:14

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Kelly McDonald, speaker of author of 4 best selling books. They discuss the how diversity impacts the workplace and how to recruit a more diverse workforce. Purchase Kelly’s latest book, It’s Time to Talk About Race at Work, at Amazon or wherever books […]

How to Build a High Performing Culture

December 2, 2021 Duration: 59:50

Looking at the culture of your organization and deciding to become intentional about your company’s culture is a great place to start. World-class organizations have long recognized the powerful influence their cultures have on the performance of their people, and by extension, the performance of their companies. Not surprisingly, while most organizations allow their cultures […]

Implementing Vaccine Requirements

September 23, 2021 Duration: 01:08:00

With increasing concerns that the COVID-19 Delta variant is going to hamper the ability of the U.S. economy to fully reopen, some are looking to the private sector to mandate COVID-19 vaccinations for employees and invited guests to employer worksites. This webinar, presented by AED – Associated Equipment Distributors, features a panel of three trial […]

Recruiting, Hiring, and Managing Talent in a Post-Covid World

September 17, 2021 Duration: 33:46

As the economy recovers from the effects of the COVID-19 pandemic, you’re probably looking to ramp up hiring fast. But chances are, you’re having a tough time filling your open roles. In this webinar, Emily Pressentin, Program Manager of Partnerships at Hireology, discusses today’s hiring crisis and gives tips that can help you attract qualified […]

Remote Workforce Best Practices for Material Handling Organizations

August 25, 2021 Duration: 02:12

Learn best practices, ideas and advice for managing and engaging a remote workforce. Find more remote & hybrid workforce resources at www.mheda.org/remote

MHEDA Talks: Irene Holley on Employee Engagement & Culture

July 30, 2021 Duration: 22:04

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Irene Holley, Chief of Staff at Alliance Material Handling. They discuss how to engage employees and make them feel valued through company culture and communication. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders […]

Material Handling Bootcamp Training Series

June 25, 2021 Duration: 01:39

Do you need to teach employees practical fundamentals about the material handling industry? The Material Handling Bootcamp complete 6 part series covers all aspects of the material handling industry, making it an ideal training tool for both employees that are new to the industry and experienced veterans who need additional knowledge. The courses are available […]

MHEDA Talks: Bill Kaiser on Company Culture

April 19, 2021 Duration: 28:28

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Bill Kaiser, VP of Sales for CultureWise. They discuss the importance of company culture and how to establish a culture to take your company to the next level. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview […]

Forklift Bootcamp

March 29, 2021 Duration: 05:25

New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. The full Forklift Bootcamp 5 part series, presented by Dave Baiocchi, President, Resonant Dealer Services LLC, is available to members through the MHEDA Learning Management System and includes almost 4 hours […]

MHEDA Talks: Holly Duddy on Recruiting Technicians, CFT, and Diversity

March 22, 2021 Duration: 25:01

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Holly Duddy, Corporate Recruiter, ProLift Toyota Material Handling. They discuss the challenges of recruiting technicians, the certified forklift technician (CFT) program, culture, diversity, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders […]

Hiring Best Practices for Material Handling

March 5, 2021 Duration: 46:54

Hiring the right candidate is never an easy task. What you should really consider is to hire smart. Bringing on new employees is only one piece of growing your teams. Yes, you need to get resumes, interview, discuss, re-interview and offer. However, it does not end when the candidate signs an offer. In this presentation, […]

MHEDA Talks: Judy Hoberman on Culture & Women in Leadership

February 22, 2021 Duration: 28:04

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with speaker and author, Judy Hoberman. They discuss workplace culture, gender differences, women in leadership, building relationships, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.

Showcase Yourself and Network on LinkedIn

February 8, 2021 Duration: 54:51

Joyce Feustel, Founder of Boomers’ Social Media Tutor, shares some simple changes you can make to your LinkedIn profile to showcase yourself better on this dynamic social media tool. In addition, she demonstrates how to strategically connect and communicate with others on LinkedIn as well as how to share information to enhance your professional reputation.

Service Team Metrics & Leadership Development

January 27, 2021 Duration: 03:10

How do you get a struggling service department on the right track to growth? Learn how to develop metrics and create an environment of teamwork and leadership development to build high performance teams in your service department. The full course, Service Team Metrics & Leadership Development, presented by MHEDA Member Jeff Morris, Corporate Service Manager, […]

Employee Retention and Culture in the Age of COVID-19

December 8, 2020 Duration: 02:55

The COVID-19 pandemic has impacted the material handling industry in many ways. From the availability of steel, to increased lead times, to an increased emphasis by customers on automation.

On-Boarding Remote Employees

December 3, 2020 Duration: 37:24

We’ve all been there. We’ve been the new person. And for many of us, we’ve also been the person responsible for the new person. Learn how to create a consistent and stable on-boarding program to make a lasting impression on your new employees and give them the best chance to be successful at your company. […]

Material Handling Business Trends: Returning to the Office

July 16, 2020 Duration: 03:51

The COVID-19 pandemic has provided unique challenges to businesses across the world. Never before have so many businesses been forced to have employees physically separate for months at a time to reduce the spread of a global pandemic. As companies are being allowed to bring their employees back to the office, MHEDA members are being […]

Managing your Sales Team from Afar with Lauren Zak

April 30, 2020 Duration: 32:09

Managing your team remotely can be a challenge even for the most tech savvy sales manager. In this virtual convention session, Lauren Zak discusses how to rely on your CRM to do heavy lifting, while coaching your team to build a pipeline through effective questioning not just customer check-ins. 

Driving Behaviors with Compensation

August 15, 2019 Duration: 02:18

Do your bonus and incentive programs drive long term, repeatable and “self-generating” outcomes? Learn how a program focused on driving appropriate behaviors can create the desired results as a by-product.  The full hour long course, Aftermarket Management Compensation, presented by Dave Baiocchi, President, Resonant Dealer Services LLC, is available in the members-only MHEDA Learning Management […]

Becoming an Employer of Choice

August 1, 2019 Duration: 02:28

How do you attract top talent to your organization? Learn one formula that creates an environment and reputation for your company that will make people want to work for you. The full hour long course, How to Become an Employer of Choice, presented by Buddy Smith, former Owner/President of CMH Services and Todd Maxwell, COO […]

On-Boarding New Hires

July 26, 2019 Duration: 02:05

If you’ve ever been the new to an organization, then you know how it feels and how frustrating it can be. Learn why and how to start an effective on-boarding program for new hires. The full hour long course, On-Boarding: What do we do with the new hire?, presented by Andy McNulty, Founding Partner, Communication […]

How to Deal with Stress

July 12, 2019 Duration: 02:50

Jenny Evans shares three micro-strategies to help you deal with everyday stress.

Succession and Knowledge Transfer

June 26, 2019 Duration: 02:56

Knowledge transfer is an integral part of any succession plan. It’s never too early to start the process.

A Culture of Safety

March 8, 2019 Duration: 02:18

Everyone has a culture of safety but does your organization have a GOOD culture? Learn how to get buy-in from your employees for your safety program by setting the tone and sending the right message. The full hour long course, Safety: Who is Responsible in Your Organization, presented by Ronnie Vaughn, Safety and Environmental Manager, Gregory […]