MHEDA Talks: Alex Reed on the Customer Experience
November 29, 2022 Duration: 23:46
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Alex Reed, Chief Commercial Office at Vsimple, about the importance of the customer experience, how that experience is effected by internal processes, how to implement new technologies to improve employee and customer experiences, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when […]
MHEDA Talks: AJ Meyer on Robotics and Automation
June 24, 2022 Duration: 29:01
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with AJ Meyer, CEO of Pickle Robot Co about the benefits of robotics and automation in material handling. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
MHEDA Talks: Steve Harrington on Automation and Technicians
May 24, 2022 Duration: 35:22
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Steve Harrington, Industry Liaison at National Center for Supply Chain Automation, about the importance of automation technicians and upskilling technicians. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
MHEDA Talks: Troy Donnelly on Automation Trends and Technology
December 1, 2021 Duration: 21:34
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Troy Donnelly, VP of Integration and Solution Strategy, Toyota Advanced Logistics North America (TALNA). They discuss the latest trends and technologies in automation, how the industry is responding, and what to expect in the next 5-10 years. Members can register for the full […]
MHEDA Talks: Mike Foster on Cyber Security
September 2, 2020 Duration: 36:55
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews cyber security specialist, Mike Foster of The Foster Institute. They discuss how companies can increase security on their systems to prevent a costly attack, how employees can stay secure while working away from the office, and how to recognize phishing scams. Stay tuned for […]
MHEDA Talks: Brian Bluff on Digital Marketing
July 6, 2020 Duration: 28:17
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Brian Bluff, CEO of Site-Seeker. They discuss the importance of digital marketing, developing a strategy, setting goals and measuring ROI. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
MHEDA Talks: Lauren Zak on Technology and CRM
March 31, 2020 Duration: 33:50
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Lauren Zak, Director of Account Development at Concept Services. They discuss the challenges of remote workers during the current pandemic, benefits of cloud systems, setting processes to improve productivity, and engaging the sales team with CRM systems. Stay tuned for more episodes of this […]