A message from MHEDA’s 2021 Chairman of the Board:
It is my sincere honor to be serving as MHEDA’s 2021 Chairman of the Board and I am humbled to be following a long line of extraordinary leaders including your past Chairman Mike Wall who led the association through the most challenging year we have ever faced.
None of us could have imagined how important it is to be agile. The challenges we have faced both professionally and personally have forced us to make modifications we never envisioned. And while some of these changes have not been easy, there have been silver linings. We have learned how to shift processes and mindsets. We have learned to appreciate the value of personal interaction and also learned that digital meetings can save us time, money and be productive. We have learned the lessons of resiliency and embraced leadership in the face of adversity. And in spite of the challenges, we have all emerged stronger.
At Springer Equipment Co. and Southfork Lift Truck we learned to be agile as our company is constantly growing and adapting to change. Whether driven by employees, customers, technology…or a pandemic. Each day, we are presented with challenges, and we’ve been very successful in managing and communicating quick changes that affect our operations. Like many companies today, we were forced to embrace a different way of working and we found we didn’t skip a beat!
MHEDA has also faced challenges and agility has taken on a new level of importance. Like many other associations, meeting dates had to shift, conferences became “virtual,” remote work took center stage and board meetings were conducted via zoom. Fortunately, MHEDA thrived through a tough year. New ways to deliver timely programming were developed. Valuable content was provided to members when they needed it most. MHEDA-NET and virtual platforms for networking were a lifeline as members collectively waded through uncertainty.
On a personal note, we were devastated over the passing of my dear friend Chuck Leone. The loss of Chuck in our lives reminds us just how fragile life really is. I was blessed to have had the opportunity to work and travel with Chuck and observe how he treated everyone he interacted with. Whether you were a young sales rep just getting started or an industry CEO, Chuck greeted everyone the same way, with a heartfelt friendly smile and genuine affection. If you ever had the good fortune to meet Chuck you knew he was special. Chuck was truly an industry leader, a friend, a mentor and one of the good guys. We miss him dearly.
In spite of the challenges we all tackled in 2020, our industry has fared incredibly well with many members reporting record sales at year-end. This is a testament to the strength of our member companies who are always up for addressing any obstacle, who are able to meet adversity head-on and modify internal processes to continue doing what they do best, serve the customer.
I look forward to a great year together and sincerely hope to see you at MHEDA’s convention when we meet in-person at the JW Marriott in Austin, TX. Remember to take advantage of the many valuable MHEDA programs that are available to you and your associates including on-demand programming accessible at mheda.org. Engagement in MHEDA will pay back exponentially – I promise you!
Please feel free to reach out to me or any member of the MHEDA Board of Directors and staff as we embark upon another year together in this wonderful industry that has been so good to all of us.