MHEDA Talks: Jim Ripkey on Aftermarket and Building Relationships

September 16, 2020Duration: 31:06

Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Jim Ripkey, President of Hy-Tek Material Handling. They discuss the importance of taking care of customers and employees, managing and measuring aftermarket, and future technologies.  Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.