MHEDA Talks: Alex Reed on the Customer Experience

November 29, 2022Duration: 23:49

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Alex Reed, Chief Commercial Office at Vsimple, about the importance of the customer experience, how that experience is effected by internal processes, how to implement new technologies to improve employee and customer experiences, and more.  

Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.