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You Have Seven Seconds. Make Them Count!

April 7, 2020

Like it or not—right during your first encounter—others will form an immediate opinion about you. And if you have not taken the time to control the details, you are leaving your impression entirely in their hands.

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Trust is a Critical Element in the Workplace

November 3, 2019

By Mary Kelly, PhD Trust is a critical element in the workplace. People have to trust each other on both big and small issues. Seemingly harmless requests or actions that undermine trust can have big consequences. Why Trust at Work Matters Why does it matter if employees trust their managers? When people don’t trust their […]

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