MHEDA TALKS

Recruiting Technicians, CFT, and Diversity

About This Episode

Discover strategies for recruiting skilled technicians, promoting career development, and fostering diversity in the material handling industry with insights from Holly Duddy on MHEDA Talks. This episode explores effective recruiting practices, the importance of Certified Forklift Technician (CFT) programs, and the value of diversity in building a stronger workforce.

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Recruiting Technicians, CFT, and Diversity by Holly Duddy

In this episode of MHEDA Talks, host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Holly Duddy about strategies for recruiting technicians, to explore the pressing challenges and innovative solutions in recruiting skilled technicians within the material handling industry. Holly shares her experiences and proven strategies for overcoming technician shortages, highlighting the importance of the Certified Forklift Technician (CFT) program in elevating workforce standards and skillsets. They also discuss the benefits of cultivating a diverse workforce and fostering an inclusive company culture to attract and retain top talent.

Key Topics Discussed
  • Changes in Recruiting Technicians
  • Certified Forklift Technician (CFT) Program
  • Building a Diverse Workforce
  • Importance of Company Culture
  • Recruiting for Skill Development
  • Effective Recruitment Strategies

This episode provides invaluable insights for professionals involved in workforce development, emphasizing the critical role that strategic recruitment and employee development play in sustaining industry growth.

About Holly Duddy

Holly Duddy is a Corporate Recruiter for ProLift Toyota Material Handling and has been in the industry for more than eight years. Holly provides full Service recruitment services for various customer services centers, reviews and trains managers, stages leadership trainings, and initiated and won the “Best Places to Work in Kentucky” award.

About the MHEDA Talks Podcast

Shari Altergott has over 20 years of experience within the Material Handling Industry.  During her career she has held several positions withing marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

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Gene Marks

CPA, National Business Columnist, Author & Speaker

Gene Marks is a past columnist for both The New York Times and The Washington Post. Gene now writes regularly for The Hill, The Philadelphia Inquirer, Forbes, Entrepreneur, The Washington Times, and The Guardian. Gene is a best-selling author and has written 5 books on business management. Gene appears on Fox Business, MSNBC, as well as CBS Eye on the World with John Batchelor and SiriusXM’s Wharton Business Channel where he talks about the financial, economic and technology issues that affect business leaders today. Gene helps business owners, executives and managers understand the political, economic and technological trends that will affect their companies and provides actionable insights.

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