Concept’s Culture Group: Dedicated to Community

Concept Services, headquartered in Copley, Ohio, provides multi-channel lead generation solutions to many MHEDA member companies and throughout the material handling industry. Not only is Concept unique in its approach with clients, but it also has an entire team dedicated to giving back to the community.

Concept employees bring new ideas and nonprofits to the table, and the internal Culture Group meets once a month to decide on their next “Give Back” initiative. This group ensures that employees are heard, makes a plan and takes action to give employees the opportunity to participate in a Give Back initiative every quarter.

Of the many nonprofits Concept works with, it recently helped local animal shelters, Habitat for Humanity and Good Neighbors. Good Neighbors is an organization in Akron, Ohio, that allows those in need to shop for basic supplies like food, clothes and toiletries at no cost. The Good Neighbors Store stays open for a few hours every week, and anyone who enters can get what they need free of charge.

Concept also has taken the initiative to bring truckloads of food, hygiene supplies and basic need care kits to an area called “Tent City” outside of Cleveland.

Giving back and volunteering time is important to Concept and its employees.

Companies should listen to their employees and let them tell us where we should put our efforts, said Jerrod Workman, Controller. Our Culture Group is a judge-free zone. We take any idea into consideration. Since volunteering is one of our core values, we like to hear what our employees are thinking. If the idea sticks, we run with it.


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