Certified Forklift Technician Training
The Certified Forklift Technician (CFT) training is a nationally recognized certification aligned with ISO standards. Developed in partnership with the Manufacturing Skill Standards Council (MSSC), this comprehensive, industry-driven program is designed to meet the growing demand for skilled technicians.
About This Program
As forklift dealers face a shortage of qualified technicians, MHEDA has partnered with the Manufacturing Skill Standards Council (MSSC) to develop the Certified Forklift Technician (CFT) training program. The purpose of the program is to certify and recognize those who demonstrate the necessary skills in the maintenance, service, and repair of forklift vehicles. The CFT training equips individuals in the industry with the tools to succeed.
Course Outline
Before obtaining the certification, individuals must complete an online assessment and a performance-based, hands-on assessment. Additionally, an optional e-learning course is available, depending on the individual’s level of experience in the industry.
- Optional E-Learning Course: A 55-hour online training course with optional hands-on training at a local dealership, based on the 20 key activities in the CFT standards.
- Online Assessment: One online assessment made up of 92 multiple-choice questions based on industry-defined standards. Individuals must pass to progress to the hands-on portion.
- Hands-On Assessment: A performance-based evaluation where individuals must demonstrate their understanding of the 20 key activities at an authorized forklift dealership.
Certification
After successfully completing the program, individuals will have the option to download their certificate(s), purchase a CFT arm patch, and/or download the key work activities document. Additionally, they will receive a silver-embossed version of the credential via mail.
How Does it Work?
The Certified Forklift Technician (CFT) Program offers a reliable path to recruit, train, and retain skilled technicians, ensuring your team is equipped to meet the demands of today’s material handling industry. This exclusive program is available only to MHEDA member companies, providing them with a competitive advantage in building a skilled and certified workforce.
This involves investing in certified instructors, the curriculum, and facility readiness to deliver both the online and hands-on portions of the program. Becoming a training center gives your dealership full control over the certification process and positions you as a local hub for technician development.
Once established as an authorized training center, you can begin certifying both new and existing technicians internally. Delivering the program in-house provides flexibility in scheduling, ensures consistent training standards, and helps maintain a highly skilled team ready to meet today’s technical demands.
To strengthen your workforce strategy, partner with local high schools or technical colleges in your area to offer the CFT Program. Students complete the online coursework at school and gain hands-on experience at your dealership. This partnership helps you identify and mentor future technicians, creating a pipeline of trained, entry-level talent ready to join your team.
Let's Get Started
If your company is a MHEDA member and you’re interested in getting started with the Certified Forklift Technician Program, fill out the form below. Our team will contact you to answer questions, explore your options, and guide you through the next steps.
Technician Recruitment Resources
MHEDA and MSSC have created the video “A Day in the Life of a Forklift Technician,” designed to support recruitment efforts. This resource will help attract potential candidates by providing a clear and relatable view of this profession in the material handling industry.
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