Trelleborg Wheel Systems Launches My TWS Hub: a Full-Feature B2B Dealers’ Portal

Trelleborg Wheel Systems is bringing a totally new dealer experience online, aimed at serving customers more effectively wherever they are located. Starting March 13th, the new B2B online portal, “My TWS Hub,” will help dealers manage their tire stocks and streamline deliveries to customers worldwide in the Agriculture, Material Handling, and Construction industries.

Paolo Pompei, President of Trelleborg Wheel Systems remarked on the new My TWS Hub features, designed for customer efficiency before, during and after purchase: “At Trelleborg Wheel Systems, we are constantly looking for new ways to reach out to customers and help them run their operations more smoothly. We’ve been active in the e-commerce space for years and have learned a lot about our customers’ needs and how they make purchase decisions along the way. Our new, updated My TWS Hub is the latest company innovation that allows dealers to respond more quickly to a fast-changing world.”

My TWS Hub promises easy access to more intuitive search filters so dealers can select the ideal tire for their customers by brand, segment, or keyword. E-learning and news sections are intended to expand their knowledge base of products and services available in the company portfolio, so dealers are even more equipped to offer advanced technical support and personalized service to customers in their market.

The new portal helps dealers manage their inventory more effectively, seeing stock availability and delivery times and monitoring deliveries through the new order tracking feature. In addition, customers worldwide can access additional features from e-learning and online technical support in 13 different languages. Dealers will benefit from having a direct communication channel with local customer service representatives anytime, anywhere in the world with the portal expanded globally throughout the year.

For more details, Trelleborg Wheel Systems dealers can contact their local sales representative.

About Trelleborg Wheel Systems

Trelleborg Wheel Systems is a leading global supplier of tires and complete wheels for off-highway vehicles such as agricultural machines, material handling, construction vehicles, and specialty applications. It offers highly specialized solutions to create added value for customers and is partner of the leading Original Equipment Manufacturers. Its manufacturing facilities are located in Italy, Latvia, Brazil, Czech Republic, Serbia, Slovenia, China, Sri Lanka and U.S.

Trelleborg is a world leader in engineered polymer solutions that seal, damp and protect critical applications in demanding environments. Its innovative solutions accelerate performance for customers in a sustainable way. The Trelleborg Group’s continuing operations had annual sales of about SEK 30 billion (EUR 2.83 billion, USD 2.98 billion) in 2022. The Group comprises three business areas: Trelleborg Industrial Solutions, Trelleborg Sealing Solutions and Trelleborg Wheel Systems. The Trelleborg share has been listed on the Stock Exchange since 1964 and is listed on Nasdaq Stockholm, Large Cap.

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