On-Boarding Program

MHEDA offers several tools to help members effectively on-board new employees. These tools are exclusively for members. If you are not a member, join now to gain access to these valuable member benefits!

Why engage in a structured on-boarding process?

  • 86 percent of CPMA respondents felt that a new hire’s decision to stay with a company long-term is made within the first six months of employment.
  • One-third of approximately 1,000 respondents took a survey by BambooHR and said they had quit a job within six months of starting it.
  • Of those respondents who left within the first six months,
    • 23% said “receiving clear guidelines to what my responsibilities were” would have helped them stay on the job.
    • 21% said they wanted “more effective training,”
    • 17% said an introduction to a helpful co-worker would have made all the difference.
  • The cost of losing an employee in the first year is estimated to be at least three times salary.
  • 22% of turnover occurs in the first 45 days of employment. 

Free On-Boarding Templates

Choose the In-Person Version or Remote Version

MHEDA partnered with Communication Performance Management Associates (CPMA) to provide FREE On-Boarding templates designed specifically for MHEDA members. These two fully customizable Excel spreadsheets, In-Person On-Boarding and Remote On-Boarding, are a $2,500 value, and are available to members at no charge. Both versions are designed to allow you to edit it to fit your company’s needs. The templates are yours and you are not required to maintain the original format. They are dynamic documents and we’re excited to provide them to member companies at no charge. 

Plus, Andy McNulty of Communication Performance Management Associates, author of the spreadsheets, has agreed to provide MHEDA members with basic-level support to ensure ease of use. Contact Andy for support at 513-252-6552 or mhedaonboard@cp-ma.com

Watch Introductory Webinar (requires member login)

Order and Download In Person On-Boarding Template (requires member login)

Order and Download Remote On-Boarding Template (requires member login)

If you have trouble downloading the template, please contact Kathy Cotter at kcotter@mheda.org or 847-680.3500 to request a copy.

Webinar Recordings

Onboarding & Integrating New Employees to your Team

May 16, 2022Duration: 56:01

A new employee’s first week on the job may be the most important week in their entire career with you. It’s essential to have an Onboarding process in place that […]

On-Boarding Remote Employees

December 3, 2020Duration: 37:24

We’ve all been there. We’ve been the new person. And for many of us, we’ve also been the person responsible for the new person. Learn how to create a consistent […]

MHEDA Bootcamps

MHEDA offers three online bootcamp series to help your new hires understand the material handling industry. These bootcamps are available exclusively to members in the MHEDA Learning Management System (LMS). If you are not a member and want to learn more about joining, click here.

Material Handling Bootcamp

Online training for the storage and handling dealer
Whether you are new to the industry or an experienced veteran who needs additional knowledge, this complete 8-part online series covers all aspects of the material handling industry. The courses are designed with “micro-content” or small chunks of information that can easily be digested and retained quickly.

View Curriculum

Part 1 – Selective Rack and More
This is the foundational course in the Material Handling Bootcamp Series. As the title implies, it covers more than Selective Rack and includes basic fundamentals regarding forklifts, pallets, and other key concepts to get a quick jump start for a career in the material handling industry. Length: 2:17:19.

Part 2- Drive In Rack
In this course we will guide you through a thorough understanding of Drive In Rack ..what it is and how it can be properly applied. Length: 40:41.

Part 3 – Push Back Rack
In this course we will guide you through a thorough understanding of Push Back Rack ..what it is and how it can be properly applied. Length: 29:01.

Part 4 – Pallet Flow Rack
In this course we will guide you through a thorough understanding of Pallet Flow Rack ..what it is and how it can be properly applied. Length: 25:17.

Part 5- Shelving Basics
In this course we will introduce you to a basic understanding of Industrial Shelving which will provide aa solid base for your continuing material handling education. Length: 46:15.

Part 6- Conveyor Basics
In this course we will introduce you to a basic understanding of Conveyor which will provide a solid base for your continuing material handling education. Length: 39:23.

Part 7- Carton Flow Basics 
This course will provide a basic introduction to carton flow racking , types and proper application. Length: 28:07. Recommended prerequisite course: Selective Rack and More

Part 8- Truck and Dock Basics
This course covers the fundamentals of over the road trucks and how they interface with facility docks. Students will not only learn about the type of trucks and dock equipment but understand freight concepts and terminology as well. Length: 50:16.

Presented by Russ Hennigar, President, Material Handling Bootcamp
Member: $349 per person for complete 8 part series (also available individually)
Non-Members: Not available. Click here to learn more about joining MHEDA.

Register for Course  (requires member login)

 

Forklift Bootcamp

Online training for the forklift dealer
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a series of 5 parts that gives the industry background needed to start out right. Available in English or Spanish.

View Curriculum

Part 1 – The Dealership (54 minutes)

  • The 5 profit center model
  • Interdepartmental strengths and challenges
  • Customary applications
  • Sales approach – Value proposition
  • Acquisition methods for equipment
  • Basic leasing, renting and financing models
  • Customary service and rental programs

Part 2 – Forklift Equipment, Electric (35 minutes)

  • Equipment dynamics and characteristics
  • How forklifts work – The stability triangle
  • Lift truck capacity basics
  • The importance of “load center”
  • Forklift data plates
  • The ITA
  • Forklift classes 1-3
  • Motive Power

Part 3 – Forklift Equipment, Internal Combustion (38 minutes)

  • ITA classes 4-7 lift truck equipment
  • Right angle stack
  • IC Fuels
  • IC Power Trains
  • Transmissions
  • Tires and their importance
  • Steering Systems

Part 4 – Forklift Components (44 minutes)

  • Operators Compartment
  • Masts and Carriages
  • Forks
  • Hydraulics
  • Acronyms and abbreviations

Part 5 – Applications (31 minutes)

  • Hydraulic Attachments
  • Racking systems and usage
  • Dock leveling equipment
  • Dock door equipment
  • Truck restraints

presented by Dave Baiocchi, President, Resonant Dealer Services LLC
Member: $349 per person for complete 5 part series (also available individually)
Non-Members: Not available. Click here to learn more about joining MHEDA.

Register for Course  (requires member login)

 

Material Handling Sales Bootcamp

Online training for the material handling dealer
Learn how to sell more at higher gross margins by focusing on the customer instead of the stuff. This 18 part material handling specific series is great for those new to the industry and a timely refresher for experienced industry salespeople.

View Curriculum

Session 1 Introduction (9:27)
Session 2 The Sales Environment (8:14)
Session 3 Skills Material Handling Salespeople Must Master (13:48)
Session 4 Avoid Common Salesperson Mistakes (12:29)
Session 5 Functions of Material Handling Salespeople (8:23)
Session 6 Objective Based Selling (9:48)
Session 7 Prospecting (10:43)
Session 8 How to Sell with Questions (17:15)
Session 9 The 15 Most Powerful Open Ended Questions (2:40)
Session 10 Handling Questions about Budget and Delivery (6:12)
Session 11 Creating Sales Proposals that Sell Part I (10:51)
Session 12 Creating Sales Proposals that Sell Part II (17:52)
Session 13 Review Proposals with Customers including Scrum Meetings (16:59)
Session 14 Create Trust by Building Personal, Professional Relationships (11:45)
Session 15 Ten Tips to Build Personal, Professional Relationships (11:00)
Session 16 Dealing with Customer Objections (7:32)
Session 17 Follow Through back to Prospecting (2:36)
Session 18 Summing up Material Handling Sales (6:11)

presented by industry veteran Gary Moore
Member: $349 per person for complete 18 part series
Non-Members: Not available. Click here to learn more about joining MHEDA.

Register for Course  (requires member login)

 

Free Material Handling Industry Fundamentals

Use this resource for your new hires or existing employees to learn about various types of material handling equipment and their applications.  MHEDA extends gratitude to MHI for providing a link to these fundamentals and to the various associations and product sections within MHI for this information.

Get Started