Caliper Study Webinars
Education > Online Training

Recruiting, Selecting and Managing your
Sales Engineers and Field Service Technicians
Exclusive FREE benefit for MHEDA Members. 

How can your company do a better job of recruiting, selecting and managing your Sales Engineers and Field Service Technicians?

Recently, MHEDA and Caliper, an international human resource assessment and consulting company with a 22-year history of partnering with MHEDA, jointly conducted a study to find out "How your company can do a better job of recruiting, selecting and managing your Sales Engineers and Field Service Technicians."

Based upon the responses received, an informational webinar was created to help inform MHEDA members of Sales Engineer competencies and Field Service Technician competencies. These programs are recommended for: Hiring Managers; Human Resource Professionals; Business Owners and CEO's.

This is a FREE service for MHEDA Members only and adds continued value to your membership dollar. If you are a member and interested in signing up for this webinar, simply complete the Registration Form and you'll be ready view these presentations immediately. If you are not a member, please contact us at connect@mheda.org.

 

This Webinar will provide:

  • A practical and straight forward approach to understanding why some people succeed and others, who looked like they had great promise when hired or promoted, simply didn’t live up to expectations.
  • An understanding of why defining jobs in clear, concise and measurable terms is the single most important strategy for ensuring that you hire and retain the right people.
  • A rationale for showing how defining the competencies underlying jobs are the building blocks for all of your recruitment, selection, employee development, performance management and workforce management processes.
  • A ready to use, research based set of competencies tailored specifically to MHEDA Sales Engineering and Field Service Technician roles.
  • Clear recommendations for how the standard Field Engineer and Field Service Technician competency definition can be used to help you improve your company’s selection, hiring, development and performance management process beginning today.

Finding and retaining customers is the cornerstone of your company’s success. So here are some questions for you to consider:

  • Are you satisfied with how your Sales Engineers are developing your company’s business opportunities?
  • Are your Field Service Technicians caring for your customers in a manner that not only instills loyalty but also generates referrals?
  • Are each and every one of your company’s Field Service Technicians and Sales Engineers performing every aspect of their respective jobs at a level that is worthy of the reputation you would like to have?
 

This is a FREE member service bringing value to your membership dollar. Complete the Registration Form now and you'll be ready to get educated immediately. If you are not a member, please contact us at connect@mheda.org.

 

Caliper can help your company achieve its goals by aligning the talent and potential of your employees with the needs of your business. By helping you select the right people, manage individuals more effectively and develop productive teams, Caliper is able to bridge the gap between where your company is and where you'd like to be. For more information on Caliper's products and service as well as any special discounts to MHEDA members, call 609.524.1200 or visit Caliper online.