On-Line Training Programs from MHEDA

Sales - Customer Service - Management & Leadership Programs
Available Free for MHEDA members.

Did you know that all MHEDA Members have access to FREE online training? Improve your business skills quickly, effectively and best of all for FREE. It’s the best way to get the most value for your Membership dollar.

MHEDA is excited to offer you and every single employee in your company the opportunity to access virtual training. To access  these training programs, login using your user name and password and get started today. If you're not sure of your ID, complete the form and your usere name and password will be emailed to you shortly.

SALES

Sales Insights & Interviews, hosted by Alan Rigg
17 Online Audio Recordings
Sales speaker and consultant Alan Rigg interviews a variety of sales experts, and you are invited to listen in on the conversation! Each interview is approximately one-hour long
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The Four Pillars of The Sales Professional Podcast Series™, presented by Don Buttrey
12 Podcasts
Give your sales team the training boost they have been looking for. Each podcast takes only 10-14 minutes to listen to and will provide practical and inspirational ideas to increase sales. Login Now

CUSTOMER SERVICE

Customer Service Online Training Videos
22 Interactive Videos/Multi-Media
In today’s competitive marketplace, your customer service must be flawless. MHEDA gives you access to 22 online customer service training videos. The topics are meaningful and the time commitment is minimal – ranging from 7-33 minutes each. Limit of five individuals per company may access this online training program.
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Management & Leadership Improvement
6 Interactive Videos/Multi-Media
Most companies promote managers and supervisors based on strong performance in previous jobs. But too often the skills necessary to operate effectively at the management level don't come naturally. Maneuvering in a leadership position can be complex and tricky. We can help. Your leaders will benefit from high quality media presentations, measure retention with online quizzes, benefit from post-quiz feedback, print key point reminders and earn certificates of completion - directly from their desktop. Limit of five individuals per company may access this online training program. Login Now

Caliper Programs
11 Pre-Recorded Webinars
Now, more than ever, companies are forced to do more with less. Engaging your leaders of tomorrow is critical, because the last thing you want is for your top performers to walk out the door. Learn how to make the most of your leaders by helping them with pre-recorded Caliper leadership training webinars. Login Now
 

We look forward to serving you and your employees with quality education throughout the year. If you have any questions, please do not hesitate to contact us at 847-680-3500 or email connect@mheda.org