
Mystery Shopper
Secrets of an Outside Sales Rep
Date: December 2, 2010
Time: 12:00 p.m. — 1:00 p.m. CT
Speaker: Jim Facente, President, Creative Sales Solutions
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Registration Fee:
Exclusive FREE benefit for MHEDA Members
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| NOTE: Registrations will be conducted by Creative Sales Solutions (CSS). Once registered, CSS will provide complete instructions on how to participate via the Internet and telephone. |

Description
As a specialist in mystery shopping and sales training, Creative Sales Solutions has mystery shopped thousands of equipment and outside sales reps representing every major manufacturer. We have found that without question there is a clear distinction between the methods of TOP performers and everyone else.
This one hour action packed webinar will share with you some of the secrets of the TOP sales reps Creative Sales Solutions has mystery shopped.
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Qualify the customer
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Overcome a request to just "fax a quote"
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Finding out who is the decision maker
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Get an appointment to meet with the customer
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and more! View Agenda
Who Should Attend?
What is a Webinar?
A Webinar is a virtual event where participants view a presentation through their Web-browser and listen to the audio through their telephone. All you need is a telephone line and high-speed Internet connection to be able to participate. Once you sign up for a webinar, you will receive an e-mail with detailed information on how to log in to the webinar and what number to call for the audio portion. You will also be sent any handout material the presenter will be using during the presentation for your files.
About the Speaker
Jim Facente is the founder and President of Creative Sales Solutions (CSS), a national company offering mystery shopping and sales training to multiple targeted equipment markets. Jim created CSS in 2005 after being a dealer principal for a large industrial equipment company in South Florida. With more than 15 years in the equipment industry, Jim provides CSS with a wealth of real world experience.
