Opening Dinner Party at La Puesta.
Located in a remote desert setting
on a Native American Reservation,
La Puesta offers gorgeous views of the beautiful Arizona mountains, land and sky. Enjoy a BBQ, cowboy games and
a country western band. 

Keynote Presentation - Blow the Doors off Business As Usual. 
Speaker and Best Selling Author, Kevin Frieberg, has challenged leaders all over America to create unmatched productivity, customer services and profitability by becoming faithful, devoted servants of the people they lead.

 Kevin Freiberg

General Session - An Ounce of Different 
Your own unique insights and the ways you activate them are your master keys to success. You will learn to build on these strengths and construct more purposeful leadership.

 Emory Austin

Becoming a Selling Organization
Team selling is here to stay. To gain competitive advantage everyone in your sales support and operations must know your dealer value. They have people skills and selling skills to reinforce existing sales, penetrate accounts and forward leads to others on the sales team.

 Don Buttrey

Hey Dude: Managing the New Workforce
Managers are complaining about the lack
of work ethic of the younger generations. Younger generations are frustrated by older supervisors who
they feel are stuck in their ways. Learn how the new generations are affecting your workplace and what you can do about it.

Bob Wendover

Distribution Center Stage
There has been a paradigm shift within the supply chain, and distribution has taken center stage. Learn about the four forces that have created this shift and how this has impacted the frontline business strategy. This presentation serves as a call to arms for distributors and suppliers.

Louie Hollmeyer

Customer Relationship Management
A brief, non-technical "CRM 101" will take a look at each of the major processes in CRM, and identify some strategies to transform your company.

Mickey Brazeal

Economic Cycles and Forecasting 101
Learn about economic business cycles and forecasting concepts; review the Material Handling Equipment Manufacturers (MHEM) Forecast; explore a tutorial on the use of the ARoC Calculator and Forecasting Toolkit. Workshop participants will receive a follow-up kit after the convention.

 Hal Vandiver

Ownership Transitioning: Control Your Destiny
As a business owner, you've worked hard over the years to build your company. But what happens when it's time to retire? The objective of this seminar is to create awareness as to the importance of ownership transition planning and attain your goals.

 Scott Miller

A Sales Lead is a Terrible Thing to Waste
Discuss how to create a closed-loop lead management system, using a systems approach, which dramatically increases sales results and productivity as well as creates reports on the ROI for each marketing activity.

 Mark Friedman

 Gary Nader

How Smart Companies Grow
Growth isn't luck. The organizations that are growth leaders insist that managers are effective leaders. Learn how to position your company for future growth through smart hiring and retaining efforts.

 Bill Brooks

Closing General Session - Lies, Swindles and
Building a Healthy Business
Trust, not greed is the basis for building a healthy business. Dr. Rae will make the case that ethics is more about character than it is about decision-making, and urge the CEO to be the "Chief Ethics Officer" of the company.

 Dr. Scott Rae